PRIVACY POLICY
Contact us at 862-849-7567
Last Updated: December 31, 2024
--- INTRODUCTION Gracemar & Co. ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website gracemarandco.com and use our services. By using our website or services, you agree to the collection and use of information in accordance with this policy.
--- INFORMATION WE COLLECT We may collect the following types of information:
Personal Information You Provide When you contact us, request a quote, or use our services, you may provide:
• Name
• Email address
• Phone number
• Mailing address
• Information about your mortgage note (property address, note balance, payment terms, etc.)
• Payment history and financial documents related to your note
• Any other information you choose to provide in forms or communications Automatically Collected Information
When you visit our website, we may automatically collect:
• IP address
• Browser type and version
• Device information
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies
--- HOW WE USE YOUR INFORMATION
We use the information we collect to:
• Provide note analysis and valuation services
• Connect you with qualified note buyers
• Respond to your inquiries and requests
• Process and facilitate note transactions
• Communicate with you about our services
• Send you information you have requested
• Improve our website and services
• Comply with legal obligations
• Prevent fraud and maintain security
• Maintain records of transactions and communications
--- HOW WE SHARE YOUR INFORMATION
We may share your information with:
Qualified Note Buyers We share relevant note information with qualified institutional and private buyers in our network for the purpose of obtaining quotes and facilitating transactions. Buyers are required to maintain confidentiality of your information. Service Providers
We may share information with trusted third-party service providers who assist us with:
• Website hosting and maintenance
• Email communications
• Document management
• Payment processing
• Professional services (attorneys, title companies, escrow agents) Legal Requirements
We may disclose your information when required by law, legal process, or to:
• Comply with legal obligations
• Protect our rights and property
• Prevent fraud or illegal activity
• Protect the safety of our users or the public
Business Transfers In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We do NOT sell your personal information to third parties for marketing purposes.
--- DATA SECURITY
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
These measures include:
• Secure SSL encryption for data transmission
• Restricted access to personal information
• Secure storage of documents and data
• Regular security assessments
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
--- DATA RETENTION
We retain your personal information for as long as necessary to:
• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements
Generally, we retain information related to note transactions for a minimum of 7 years in accordance with financial record-keeping requirements.
--- YOUR RIGHTS AND CHOICES
You have the right to:
• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt out of marketing communications
• Withdraw consent where we rely on consent to process your information
To exercise these rights, contact us at Phone: 862-849-7567 ---